Resources for Departing Residents
It Has Been Our Pleasure to Serve You
It is our goal at Soaring Heights Communities at
Holloman AFB to make your move as smooth and stress-free as
possible. We have designed a simple move-out process for our
residents to help eliminate some of the stresses that moving can
cause. Follow these easy steps and always feel free to contact your
community office with any
questions or concerns throughout the process. Thank you for being a
part of the Soaring Heights Communities at Holloman AFB family.
Step 1: Complete a 30 day notice to vacate form and schedule your move-out appointment.
Step 2: View our move-out video, move-out guide and standard charge sheet for information on move-out expectations.
Step 3: Complete a final inspection with a member of your community office team.
We are sorry to see you go! If you are PCSing to another Lendlease community, don't forget to take advantage of our $250 loyalty coupon!
30 Day Notice to Vacate
Residents must provide at least 30 days written notice on the 30 day notice to vacate form and return it to the community office via email or fax. Residents are encouraged to provide notice as soon as they begin planning to move, even if you do not yet have orders. In cases where your orders are dated with less than 30 days to the departure date, please contact your community office within three business days to complete the required paperwork. If a service member is not able to provide the written notice to vacate, their spouse may do so with a power of attorney.
Soaring Heights Communities at Holloman AFB is proud to offer a simple move-out process that eliminates the stressful “white glove” inspections of the past. The resources below define the requirements associated with clearing your home including a cleaning checklist, trash removal and recommendations on how to prepare for your final inspection. The tips provided help avoid confusion and unforeseen costs during move-out.
At your final inspection Soaring Heights
Communities at Holloman AFB expects that your home is left clean
throughout, including the kitchen, bathroom(s) and garage. When a
home is cleaned regularly, it should only require a wipe down,
sweep and vacuum at move-out. Normal wear and tear are anticipated
and acceptable. Residents are responsible for all damages to their
home caused by the abuse or negligence of family members, guests or
pets. For example, small nail holes are expected normal wear and
tear, large holes are not.
If you are concerned for any reason, you may request a pre-termination inspection with a member of your community office.
Move-Out Preparation FAQs
Do I have to prime or paint walls I painted
We have established a palette of approved colors for your home. Walls of these colors do not have to be repainted upon move-out unless the paint quality is poor or there is damage to the walls. All painted walls outside of the approved palette will need to be primed prior to your final inspection. No color should show through the primed walls.
Do I have to remove home improvements I made prior to move-out?
Any home improvements that occurred during the residency (unless otherwise approved by management) must be reversed. The home must be returned in its original condition.
How do I properly dispose of household trash, bulk items and hazardous materials prior to move-out?
Click here to view your trash and recycle schedule. If you have large items to dispose, we suggest attempting to donate anything gently used to a local thrift store. If items are broken or damaged, a bulk trash pick-up can be scheduled. Please contact your community office for more information. No bulk items may be left at the curb during your final inspection.
- Empty propane tanks can be taken to any propane retailer (such as Lowes).
- Any motor oil used or unused, or any automobile tires must be disposed of properly by the resident prior to move-out.
- Paint must be left out to evaporate. Empty paint cans and dried paint can be disposed of in normal household trash.
- Prior to move-out, trash cans and recycle bins must be rinsed out.
For additional disposal information please contact
your community office.
How will my BAH allotment work?
We may receive BAH for the portion of the month you did not reside in the home after move-out for non-Marine active duty, because BAH is paid in full-month allotments at the end of each month. On the 5th business day of the following month, a check with any remaining BAH from the prior month will be mailed to the forwarding address provided. Unpaid charges or uncollected money owed is subtracted from the remaining BAH. If you do not receive please contact the Welcome Home Center. Please be sure to provide a valid forwarding address.
Final Inspection & Move Out Guidelines
During your final inspection, a member of the
property management team will walk the home with you to identify
any damage above normal wear and tear. Please have all
cabinet doors and drawers open to expedite the process. Don’t
forget to return house keys, mailbox keys, garage door openers (if
applicable) and provide an accurate forwarding address.
Soaring Heights Communities at Holloman AFB will:
- Provide a list of charged damages and/or cleaning costs.
- Determine the need for additional estimates for repairs and replacements if needed. Soaring Heights Communities at Holloman AFB reserves the right to assess charges up to two business days after the final inspection.
- Collect any money due. Please be prepared with a method of payment other than cash. If the lease holder will not be present for the final inspection, a valid Power of Attorney (POA) will be required for the individual completing the inspection. POA must be submitted to and reviewed by the Community Office prior to the final inspection appointment.
When in doubt simply contact your community office for
assistance. We encourage you to ask questions and communicate with
your community office to clarify any concerns you may have.
Soaring Heights Communities at Holloman AFB would like to thank you for being a valued member of our community. We wish you safe travels and the best of luck on all your future endeavors!